Policies

Refund Policy 

 We offer guarantees on all our women's salon services. You have 7 days to come back and get service redone. For our Permanent Make Up and Micropigmentation Services we offer free consultations where we go over in detail the whole process and set proper expectations. In order to get best results clients must go through with all follow up appointments. In any case all sales are final. No refunds, but we will work with client to make sure satisfaction is achieved.

Booking Conditions and Contraindications

PLEASE READ BEFORE BOOKING Our goal is to ensure that you receive the best results from your treatment. To achieve the best results, your skin must be healthy, strong, and non-irritated.

 Unfortunately, not all clients are good candidates for permanent makeup due to their compromised skin condition or pre-existing medical conditions. If this is a concern of yours. We offer free consultations and any concern can be discussed in person. 

If you have any of the below conditions, you may not retain color well and may not be a good candidate for the permanent makeup procedure. Consultation prior to booking an appointment is recommended if you have any concerns.

 SKIN CONDITIONS

Ingrown hairs and open bumps on eyebrow-injured skin cannot be tattooed Eczema (Constant flaking/itching/irritation/shedding of skin) Psoriasis (Constant flaking/itching/irritation/shedding of skin) Dermatitis (Constant flaking/itching/irritation/shedding of skin) Rosacea (chronic acne-like skin indicated by redness)- skin potentially bleeds easy and may not retain color well Severely oily skin on eyebrows-the hair strokes will appear more blended, solid, or not retain at all Large pores on your forehead & in the eyebrow area- color will blur/blend in large pores resulting in a powdered look Have moles/raised areas/piercings in or around the brow/eye area- anything raised or indented may not retain color Deep wrinkles in the brow area-the hair strokes will not lay properly in the creases, giving the eyebrows an uneven look Hair transplant for your eyebrows-color will not take in the scar tissue where the plugs were placed Shingles-permanent makeup will not be performed as the procedure could cause a flare-up *Doctors note required approving procedure Fitzpatrick Skin types 1 (red heads/translucent skin/light eyes)- due to hypersensitivity and thinness, this skin type may not take the color well.

Accutane or Retin-A (acne medication) used within the last year- skin composition is altered and may not heal well.  Must wait 6+ months before treatment Retinol or Vitamin A user- skin composition is altered and will not heal well.  Must discontinue use 1 month prior to treatment Extremely thin skin- transparent or translucent bleeds easily and may not hold color due to its thinness If you come in with a tan or sunburn- skin is not normal color and is/or damaged Use of Latisse or any eyelash/eyebrow growth conditioner- skin will be hypersensitive and bleed easily.  Use must discontinued for 4 months prior to procedure

MEDICAL CONDITIONS:

Pregnant or nursing (at risk and sensitive due to change in hormones) *Salina will not perform any permanent makeup procedure on a pregnant woman.

Hemophilia (high risk- cannot stop bleeding) *Doctors note required approving procedure Heart Conditions/Pace Maker/Defibrillator (high risk) *Doctors note required approving procedure Body runs hot (increased bleeding which prevents color deposit) Bleeding disorders (increased bleeding which prevents color deposit) *Doctors note required approving procedure Thyroid condition and taking medication for this condition (Hypo, Hyperthyroidism, Graves Disease, Hashimoto’s- results in thicker skin) Auto Immune Disorder such as LUPUS or Frontal Fibrosing Alopecia (MS, RA, Lupus or the like) *Doctors note may be required approving procedure Trichotillomania (Compulsive pulling of body hair) Due to constant pulling, scar tissue maybe prominent and color may not heal evenly/properly. *Consultation is recommended prior to scheduling Glaucoma eye drops (eyelash follicles and eyelids are hypersensitive and will bleed easily and color will probably not retain) Upper or lower eyelid surgery under 1 year (eyelids are thin and will bleed easily-color will not retain well)

 If you are on any of these medications, you may have excessive bleeding and the color may not retain well. In addition, some of these medications may need to be stopped prior to your scheduled appointment:

Accutane

Retin-A

Triflusal (Disgren)

Clopidogrel (Plavix)

Prasugrel (Effient)

Ticagrelor (Brilinta)

Ticlopidine (Ticlid)

Cilostazol (Pletal)

Vorapaxar (Zontivity)

Dipyridamole (Persantine)

Coumadin

If you fail to disclose any of the above skin conditions/medical conditions/medications, you will have a poor outcome and further touch-ups to improve the results will be at an additional cost or treatment may be declined by Supreme Aesthetic USA Staff.

Thank you for your understanding and cooperation.